Citizens Advice Wandsworth seeks new CEO

Citizens Advice Wandsworth is looking for a new CEO to lead the organisation at a time of high demand for its services.

A well-respected team within the national Citizens Advice network, Citizens Advice Wandsworth delivers high quality information and advice about services available to people in the borough of Wandsworth, with 13,000 people helped last year.

From its two centres, located in Battersea and Roehampton, Citizens Advice Wandsworth works closely with faith, community, statutory and voluntary organisations across the borough.

Read the full job description and find details of how to apply below.

Citizen's Advice Wandsworth - Chief Executive Officer

Based: Home/local offices

Salary: £70,000

With a diverse funding portfolio we have grown both our income and service delivery over recent years, and have won both national recognition and awards for our innovative work on developing new, cutting edge service models. With rising demand for our services, we are keen to continue to expand our collaborative partnership approach and build further on our strong delivery to support people across Wandsworth. 

The new CEO will play a vital role in shaping the future, providing vision and strategic direction for the Charity, as well as taking responsibility for all aspects of operational management including business planning, income generation, effective delivery of contracts, projects and services, policy and influencing and oversight of operational support including IT, HR and finance functions. 

We are looking for a leader who is passionate about the transformational impact of advice services, and brings good knowledge of both the voluntary sector and the strategic and policy environment in which the advice sector operates (including understanding of commissioning). 

With a demonstrable track record of senior leadership delivering high quality services, you will be able to lead a values-driven organisation where our commitment to equity and diversity, generosity, creativity, accountability and quality are fundamental to all that we do. 

As well as bringing well rounded leadership experience and an empowering and collegiate approach, you will demonstrate high levels of personal credibility and act as an ambassador for the organisation. You will cultivate positive relationships across a diverse range of stakeholders, ensuring the profile and impact of Citizens Advice Wandsworth and its services. 

Equity, Diversity and Inclusion (EDI) is of strategic importance for Citizens Advice and recognised as integral to all we do as a service. Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. If you are disabled and meet our minimum criteria you will be guaranteed an interview for this role and we will provide reasonable adjustments as needed. We follow the social model of disability. 

For more information about the organisation and role, please find the appointment brief below. 

Application deadline: 15th February

Preliminary interviews with Prospectus: 20th-22nd February

First stage panel interviews: 3rd March

Second stage panel interviews: 10th March 

These dates may be subject to change and applicants will be advised in advance should this happen.

Click here to apply.